How to Use Tangbuy, a Chinese Reverse and Forward Buying Platform, to Purchase Products from Tmall

2025-03-12

Tangbuy is a Chinese reverse and forward buying platform that has become increasingly popular among international shoppers looking to purchase products from China. One of the most common destinations for these purchases is Tmall, AliExpress's premium online retail platform. In this guide, we will walk you through the step-by-step process of using Tangbuy to buy products from Tmall and how to leverage the product information available through the external product spreadsheet

Step 1: Understanding Tangbuy's Role

Tangbuy serves as an intermediary for international shoppers, simplifying the process of purchasing products on Chinese e-commerce platforms like Tmall. If you're not familiar with Tmall, it is a highly reputable platform that hosts a wide range of well-known international and domestic brands. However, Tmall primarily caters to Chinese consumers, which means that some of its product listings are in Mandarin, and it often does not offer direct international shipping. Tangbuy bridges this gap by handling the ordering, shipping, and customs clearance procedures for you.

Step 2: Browsing the Product Spreadsheet

One of Tangbuy's most useful resources is the external product spreadsheet, which provides a curated list of products available on Tmall and other platforms. This spreadsheet is particularly helpful because it highlights trending and discounted items, saving you time when searching for the best deals. You can use the spreadsheet to compare prices, read product descriptions, and identify exclusive offers. The data is updated regularly, ensuring that you have access to the latest promotions and new arrivals.

Step 3: Selecting and Ordering Products

Once you've identified a product you want to purchase from the spreadsheet or directly on Tmall, you can proceed to place an order through Tangbuy's platform. Start by creating an account with Tangbuy and then input the product URL or details into the system. Tangbuy will retrieve the product information, including its price, shipping fees, and estimated delivery time. You can then confirm your order and proceed to payment through the platform's secure payment gateway, which supports multiple currencies and payment methods.

Step 4: Consolidation and Shipping

If you're purchasing multiple items from Tmall, Tangbuy offers a consolidation service that allows you to combine all your orders into one shipment. This not only reduces overall shipping costs but also minimizes the risk of lost packages. Tangbuy will handle the logistical details, including customs documentation and international shipping, ensuring that your products arrive safely at your doorstep. They provide tracking information so you can monitor your shipment's progress.

Step 5: Customer Support and After-Sales Services

Tangbuy is committed to providing excellent customer support throughout the purchasing process. If you encounter any issues, such as product defects or shipping delays, you can contact their support team for assistance. They offer dispute resolution services and can help facilitate returns or exchanges with Tmall sellers. Additionally, Tangbuy provides detailed guides and FAQs on their website to help you navigate the platform with ease.

Why Choose Tangbuy?

Tangbuy stands out as a reliable and efficient solution for international shoppers looking to access Tmall's extensive product catalog. By using Tangbuy, you can avoid the complexities of navigating Tmall's Chinese interface and managing international shipping logistics. The ability to refer to the externally hosted product spreadsheet